Questions and Answers

What is Bright Bean Coffee?

Bright Bean Coffee is a specialty coffee company dedicated to connecting you with the finest small-batch roasteries across the United States. We offer handpicked, high-quality beans that celebrate the art of coffee making and support local businesses.

How does the Bright Bean Coffee subscription work?

Our subscription delivers a handpicked bag of premium coffee from a different small roastery each month. You’ll experience unique flavors and support independent coffee artisans with every delivery. You can adjust your preferences or cancel anytime.

Can I customize my coffee preferences?

Yes, you can customize your subscription to match your taste preferences, such as roast level and flavor profile. We strive to ensure each delivery meets your unique coffee preferences.

What if I don’t like a particular coffee?

If you’re not satisfied with a coffee, let us know! We value your feedback and will do our best to adjust future selections to better suit your tastes.

Is there a commitment required for the subscription?

No, there is no long-term commitment. You can cancel or pause your subscription at any time without any penalties.

Where do you source your coffee beans?

Our partners source their beans globally from regions like Yemen, Vietnam, and Congo. Each batch is carefully selected from small-batch roasteries that prioritize quality and sustainability.

How fresh is the coffee I receive?

Our coffee is roasted to order, ensuring that you receive the freshest beans possible. Each batch is roasted just before shipping to guarantee maximum flavor and aroma.

Do you offer one-time purchases?

Yes, you can choose to make a one-time purchase or subscribe for monthly deliveries. Both options allow you to enjoy our premium coffee and support small-batch roasteries.

What shipping options are available?

We offer free shipping on all our subscription deliveries. For one-time purchases, shipping options and costs will be calculated at checkout based on your location.

How do I contact customer support?

You can reach our customer support team by emailing support@brightbeancoffee.com. We’re here to help with any questions or concerns you may have about your subscription or orders.